How to Build an ROI Model for Agentic AI in Local Government

Compliance Documentation

NIST 800-53 Alignment for AI Chatbots and Agents for Municipalities

This document explains how CityDesk aligns with key NIST 800-53 controls, focusing on AU-11 (Audit Record Retention) and SI-12 (Information Management and Retention). It highlights CityDesk’s tamper-evident audit trail, configurable retention for different record types, archiving of audit logs before deletion, and legal holds, and lists the evidence municipalities can request to demonstrate compliance.

NIST 800-53 Alignment for CityDesk

CityDesk supports common NIST 800-53 controls that municipalities may be asked
to follow for security and records management. This document focuses on AU-11
(Audit Record Retention) and SI-12 (Information Management and Retention).

AU-11: Audit Record Retention

CityDesk provides:

  • A tamper-evident audit trail of user activity, AI actions, and system changes

  • Configurable retention for audit logs to match your records schedule

  • Archived audit logs prior to deletion to preserve integrity

Evidence you can request:

  • Audit log exports

  • Audit log retention settings

  • Retention job history showing enforcement

SI-12: Information Management and Retention

CityDesk provides:

  • Separate retention periods for conversations, files, and audit logs

  • Retention settings by department or project

  • Legal holds to preserve records during litigation or public records requests

  • A retention audit trail documenting deletions

Evidence you can request:

  • Retention policy summary by department or project

  • Legal hold records

  • Retention deletion reports

Related